TERMS OF SERVICE
Content
Hosting services provided by Vickerstaff.com may be used for lawful purposes only. The use of our services to transmit or store any material that is in violation of Scots law is strictly forbidden. Material that is not allowed on our server's includes, but is not limited to:
• Bulk e-mail related software/products/information.
• Any material which you do not own or have permission from the copyright owner to use
• Pornographic or any other adult content including advertising and links to such sites..
• Any material related to criminal hacking.
Vickerstaff.com reserves the right to deactivate and remove any web site from its servers which contains material that at the sole discretion of Vickerstaff.com deemed to be unacceptable, undesirable or may damage the reputation of Vickerstaff.com
System Resource Usage
If Vickerstaff.com discover that a customers web site or scripts are using an unacceptable amount of servers resources including but not limited to cpu and memory usage we may suspend the customers account for further investigation.
Our normal practice is to only suspend/terminate accounts without notice if the web site in question is likely to jeopardise the smoothing running of our servers, normally we will email the customer asking them to reduce the resources they are using.
Top site scripts are likely to use an unacceptable amount of resources and are therefore not allowed on our servers. (This applies to cpanel plans only)
Message boards are allowed on our servers, but customers should be aware that if they become popular they are likely to use a large amount of system resources. We therefore recommend running PHP message boards as they are usually less resource intensive. Customers should be aware that they should closely moderate the boards to make sure that illegal material or links is not available on the boards
The sending of unsolicited e-mail (Spamming) from our servers is strictly forbidden. Vickerstaff.com will investigate all reports and decide on a case by case basis what constitutes to be spamming.
The use of our servers to provide a free e-mail service or to send large quantites of e-mail is strictly forbidden
Backups
It is the customer's responsibility to perform their own backups and secure their data.Vickerstaff.com will not be liable for any loss to data while on our servers, nor will we compensate users if this happens. Vickerstaff.com makes no commitments, implied or otherwise to protecting or backing up customer's data.
Server Abuse
Attempting to cause harm to our servers, or any other server on the internet using an account on hosted bt Vickerstaff.com will result in immediate removal of that account. We will decide on a case by case basis if a refund is to be given on violation of these terms and conditions.
Contract Terms
Hosting plans are based on an annual or monthly contract basis. Vickerstaff.com is only obliged to offer it's hosting services for this period.
Hosting plans will only be renewed where we see fit and upon successful completion of full payment.
Money Back Guarantee
If you are not happy with our services then you may request a refund for upto 14 days from the date of your first payment. These refunds are subject to a 20% handling charge to cover payment costs and setup fees. Your statutory rights are not affected.